Why SMBs need IT support

Michael AguManaged ServicesLeave a Comment

5 resons
5 resons

1. Enhance Your Overall Business Security

Cyber-attacks are one of the most serious threats that modern businesses have to face. Recent articles and research shows that ransomware attacks are on the rise. According to the 2019 Hiscox Cyber Readiness Report. An increasing proportion of smaller firms are now caught up in the cyber battle. Small and medium sized firms are much more likely to have suffered multiple attacks this year, and on average the proportion of small and medium firms that have had an attack has increased 59%. Your IT partner can help keep your business protected, ensure your data is secured and that your business is able to recover from issues resulting from malware attack, human errors or hardware failure.

2. Get What You Need – No More, No Less

Depending on the type of business and its needs, some startups and small businesses require minimum IT support. This can include email management, backup and security solution, and they need their IT infrastructure up and running. The good news is that most local IT service companies offer either managed IT services for a fixed monthly price or hourly services for those who don’t need constant support. The first step would be to partner up with a knowledgeable, reliable and responsive local IT partner that will provide you exactly what your business needs.

3. Cut Unnecessary Costs & Stay Up-to-date

While you are certainly an expert in your line of work, the chances are you know very little about maintaining your IT infrastructure. Your IT partner can help you avoid costs of having a full time IT staff, choose the best hardware & software options that makes the most sense to how your business operates, optimize your backup and disaster recovery plan all while keeping overall IT costs low. You’ll be able to learn something along the way as well!

4. Increase Efficiency and Productivity

Two things can influence company’s efficiency and productivity: Availability and reliability of your IT infrastructure. 
Like we mentioned previously, your IT partner can advise you on the technologies best suited to the growth of your business, they can show you easier ways to store and access your business data, offer solutions that make more sense and can help you cut costs, and give you access to special resources that were previously unavailable to you.
Maintenance is the second piece of the puzzle when it comes to maximizing your company’s potential. Technology can increase your company’s efficiency, but it can also cause its decrease due to constant downtimes. Sudden server crash, emails going offline, office router issues – you’ll need an IT partner that can help reduce downtime and assist with quickly resolving these issues as they occur.

5. Focus on What’s Important

You probably know what a day on the job as tech support looks like. It’s either slight distractions from your important tasks, an unpleasant surprise, or a complete collapse and operational paralysis. As a business owner, you know that time is money, so every minute troubleshooting computer or server issue means putting the relationship with your clients at risk and potentially, loss of business.
Having an IT partner by your side means that you and your employees would be able to focus on what’s really important – your business and getting the job done.
Keeping your business operational and profitable should be the goal of your IT partner as the success of your business is directly tied to their success.

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